Meijer Gas Station Team Leader-SR331, Mishawaka IN in Mishawaka, Indiana
Currently, Meijer is looking for a Gas Station Team Leader. Plans, directs and supervises team members in the day to day operations of the Gas Station. Delivers exceptional customer service of high quality by managing the operations and scheduling for the Gas Station. Manages department operations, suggests changes to inventory and pricing and purchases when needed. Ensures appropriate service levels to provide a minimal wait time for customers.
Key responsibilities include:
Responsible for staffing selection and hiring to achieve staffing needs
Promotes succession planning by providing career paths, identifying development needs for team members, and being involved with and accountable for promotion decisions
Documents and applies disciplinary actions and makes recommendations concerning discharge
Mentors and coaches all Gas Station team members, administers discipline, monitors daily labor level and audits.
Is responsible for P&L, achieving sales, labor and margin plans for the department
Responsible for receiving and stocking of area
Responsible for setting ad, price changes, and setting planograms
Reviews sales goals, supply costs, stock loss/shrink results and goals
Responsible for the department assignments and scheduling
Ensures that all team members are thoroughly trained in all aspects of their jobs and have completed all required training
Reviews Customer Survey and customer feedback from previous day or week
Models exceptional, fast and friendly customer service
Communicates the Meijer Friendly initiative in all team meetings and conversations
Monitors and assures that all safety and sanitation procedures are followed, promoting a safe work environment
Monitors drive offs, reports weekly fuel sales and inside store inventory, completes cash drops, changes fuel prices, completes price surveys, greets and thanks customers.
Ensures pricing and ad signs in Gas Station are executed to company standard
On rare occasions, additional responsibilities might include scanning all customer items for purchase, placing items into plastic or paper bags, all register functions, cash control, cash drops, and working back stock
Consistent and reliable attendance required
Other daily tasks as required.
High school diploma or its equivalent required
2-3 years of related retail experience
1 year of previous management experience
Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction
Demonstrated ability to resolve conflict and by addressing root cause issues
Demonstrated ability to manage multiple tasks
Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions
Demonstrated ability to teach suggestive selling
Demonstrated ability to lead an organization that practices working safely at all times
Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.
Successful completion of all required certifications