Interior Specialists Commercial Account Specialist in Indianapolis, Indiana

Job Description

Maintain/increase profitability with existing customers by increasing operational efficiency of the quoting and job execution process, leveraging a focus on customer service and material and labor pricing optimization.

Primary Job Tasks, Responsibilities and Key Accountabilities

  • Serve as the primary point of contact for client group responsible for resolving all issues related to product delivery, service, warranty execution and billing submittals

  • Ensure that product quantity and order specifications meet gross margin and shrink targets

  • Responsible for accurate pricing to ensure gross margin

  • Approve and correct pricing in contracts prior to execution by company

  • Provides estimates and bids on projects to customers that are market competitive and maximizes profitability (has authority to purchase sample items)

  • Prepare and communicate reporting as it relates to sales

  • Creates sales orders and work orders for approved projects

  • Coordinates execution of approved projects with internal and external teams from start to finish

  • Maintains all project tracking details, such as installation dates, material ETAs, billing status, etc.

  • Sources specified material with local and national vendor contacts to obtain best pricing

  • Coordinates with local teams to ensure accurate market rates are applied to all quotations

  • Utilizes high level organization and communication skills, internally and externally

  • May perform other duties as assigned

Education and Experience

  • HS Diploma or GED required

  • Specialized skills training/certification may be required

  • 2-5 years of experience in area of responsibility

  • Project management, flooring or account management experience preferred

  • Computer proficiency with Microsoft Office (Word, Excel, PowerPoint and Outlook applications)

  • SAP experience preferred

  • Must pass work eligibility requirements.


9855 Crosspoint Boulevard, Suite 136

Indianapolis, IN 46256